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11 Feb 2011
Regus Survey Identifies The Seven Deadly Sins of Commuting
Bad Driving Tops List of Gripes for UK Commuters
London, 11 February 2011 – UK commuters have identified the seven deadly sins of commuting that cause them the most stress on the way to work, and undermine their productivity and job satisfaction. In a new survey by workspace solutions provider Regus, ‘bad and dangerous drivers’ top the list of commuters’ gripes. However, delays and service interruption, road rage, loud mobile phone conversations and rude behaviour from other commuters also figured as major stress factors.
In the UK, the average one-way commute is 29 minutes, although 25% of Britons have to travel over three quarters of an hour each way. Yet the time taken to commute is less of an issue than the commuting experience. No business wants employees turning up to work already exhausted and stressed out, unable to function properly in the working day. The findings of the Regus survey help to identify the major causes of commuting stress across drivers and users of public transport.
Celia Donne, Regional Director at Regus comments, “We can all recognise our own worst experiences in the findings of this survey. Road rage and dangerous driving are of real concern for drivers and pedestrians alike, hence their top billing. Being left in the dark about service interruptions or traffic jams is also a killer for the calm and productive working day. The mobile phone pest also evidently remains with us, with offenders not realising – or caring – that they are ruining many people’s day right from the start. And the rude behaviour of fellow commuters is another sure way to get the day off to a bad start which cannot be underestimated.
“Of course, at Regus we advocate flexible working location and hours to avoid all these stresses and strains which can have such an adverse effect on employee’s productivity, motivation and happiness. Travelling to a work location closer to home, especially outside of peak hours, is often the best way to avoid theses stresses for a happier, calmer and ultimately more fruitful days work.”
| The UK’s Seven Deadly Sins of Commuting |
|
| 1. Bad/dangerous drivers |
| 2. Delays and service interruptions |
| 3. Road rage |
| 4. Lack of information from service providers |
| 5. People talking too loudly on their mobile phones |
| 6. Pollution and overheating |
| 7. Rude behaviour from other passengers |
Notes to Editors:
Methodology
Over 10,000 business respondents from the Regus global contacts database were interviewed during Q3 2010. The Regus global contacts database of over 1 million business-people worldwide is highly representative of senior managers and owners in businesses across the globe. Respondents were asked about their commuting times and their major source of stress whilst commuting. The research was managed and administered by the independent organisation, MarketingUK. The sample size in the UK was 1100 small, medium and large companies.
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Regus is the world’s largest provider of flexible workplaces, with products and services ranging from fully equipped offices to professional meeting rooms, business lounges and the world’s largest network of video communication studios. Regus enables people to work their way, whether it’s from home, on the road or from an office. Customers such as Google, GlaxoSmithKline, and Nokia join hundreds of thousands of growing small and medium businesses that benefit from outsourcing their office and workplace needs to Regus, allowing them to focus on their core activities.
More than 1.3 million customers a day benefit from Regus facilities spread across a global footprint of more than 1,500 locations in 600 cities and 99 countries, which allow individuals and companies to work wherever, however and whenever they want to. Regus was founded in Brussels, Belgium in 1989, is headquartered in Luxembourg and listed on the London Stock Exchange.